Providing a Higher Level of Service and Value
Lasting
partnerships
We strive to establish, maintain and expand relationships with existing and prospective tenants. We work to understand the unique needs and preferences of our clients in order to maximize client satisfaction, productivity and asset value. We take a proactive approach to building operations and maintenance to reduce costs, mitigate risk and foster safe and comfortable work environments. We utilize our in-depth expertise of our market and competition to ensure you are getting the best value in your lease.
Tenant satisfaction
and retention
Dalfen’s team employs strategic approaches and solutions that align to ownership’s goals, while also addressing the needs of what is often a very diverse tenant base. Our tenants are our clients and we respond to our tenant needs 24/7 and 365 days a year. As result our tenant retention is an industry leading 85%. Our teams are champions of customer service and keep people at the center of what they do, which results in successful execution for our clients. Dalfen also utilizes an annual survey to continually improve our process and mitigate any issues with our clients.
Seamless property
transition
We cover every detail when transitioning properties from our acquisitions team to our asset and property management teams. Our commitment to quality control, support and compliance oversight ensure a seamless experience for new tenants.
Onboard new
tenants
Dalfen’s Asset Management team analyzes financial terms of lease proposals using effective lease/rent calculations and net present value for leases.
Strong
Relationships
“The scale and depth of our national platform, along with our team’s expert knowledge of local market dynamics, allow us to consistently perform at each asset. We strive to understand the needs of our clients and partner with them to achieve them.”